Privacy policy

Pursuant to Article 13(1) and (2) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (RODO), we would like to inform you about the manner and purpose for which we process your personal data (hereinafter referred to as “data”), as well as about your rights related to data protection.

1. The controller of your personal data is Iwona Stempek conducting business under the name Iwona Stempek polish-courses.com with its registered office in Krakow 31-031, 103 Dietla Street, tel: info@e-polish.pl

2. We will process your personal data in order to:

the performance of a contract on the basis of Article 6(1)(b) RODO for the duration of the contract and until the expiry of the time limits for the settlement of claims;
the handling of complaints and claims on the basis of Article 6(1)(c) of the RODO for the duration of the time limits and for 1 year after the expiry of the time limits or the settlement of the complaint;
to establish, assert and defend against claims related to the concluded contract on the basis of Article 6(1)(f) RODO, where the legally justified purpose is to assert, defend against claims until the legal conclusion of proceedings including enforcement proceedings or the statute of limitations for claims;
the archiving of billing documents on the basis of Article 6(1)(c) of the DPA until the expiry of the statute of limitations for tax obligations;
to carry out marketing activities for our own products and services without the use of electronic communications on the basis of Article 6(1)(f) RODO, where the legitimate purpose is to carry out marketing activities to promote the business carried out, until you object.
If you have given your consent, also for the purpose of carrying out marketing activities for your own products and services using electronic communication means, on the basis of Article 6(1)(f) RODO and provisions of other laws requiring consent for such activities, until you withdraw your consent for such activities or lodge an objection, depending on which event supersedes first.
For statistical purposes on the basis of Article 6(1)(f) of the RODO, where the legitimate purpose is to have information on the statistics of our activities so that we can improve our business, until we have another legal basis for processing – in the event that we lose this basis, the data will be anonymised.

3. Your personal data may be transferred to other recipients, i.e.:

to postal or courier operators;
entities enabling us to carry out payment operations;
banks, in case it is necessary to carry out settlements;
to governmental authorities or other entities authorized by law;
entities that support us in our operations on our behalf, in particular third party system providers supporting our activities, entities that will provide tax, legal, IT services on our behalf, teachers, language schools with which we cooperate abroad

4. Personal data may be transferred to recipients in countries outside the European Union (“third countries”):

if it is necessary for the performance of a contract or for taking steps prior to the conclusion of such a contract in order to conclude it;
as part of the GLOSSA school’s use of IT infrastructure (cloud computing, email).

5. The provision of data is voluntary and necessary for the performance of the contract, the processing and fulfilment of warranty, guarantee and indemnity claims, including the defence against claims.

6. You have the following rights in relation to the processing of personal data and automated decision-making:

the right to withdraw consent to data processing,
the right of access to personal data,
the right to request the rectification of personal data
the right to request the erasure of personal data,
the right to request restriction of processing of personal data,
the right to object to the processing of data due to a particular̨ situation – in cases of data processing based on the legitimate interest of the Administrator,
the right to data portability, i.e. the right to receive personal data from the Controller, in a structured, commonly used IT format suitable for machine reading. Employees have the right to data portability only in respect of those data that the Administrator processes on the basis of a contract with the employee or on the basis of the employee’s consent

7. The Personal Data Administrator will not make automated decisions, including decisions resulting from profiling, on the basis of the personal data provided by Customers. (Profiling means any form of automated processing of personal data which involves the use of personal data to evaluate certain personal factors of an individual, in particular to analyse or forecast aspects relating to that individual’s performance, economic situation, health, personal preferences, interestś, reliability, behaviour, location or movement).